Reviews
Posted on Jacob GoodinTrustindex verifies that the original source of the review is Google. Mohamed and Omar were easy to work with, and they obviously care about their clients. Mohamed did the inspection and was a straight shooter with me, clearly laying out the price for each service, a reasonable timeline, and was even able to adjust the quote based on me being able to take care of the demo myself. Their team, led by Scott, we’re professional and friendly. They completed all their work on time and we’re very communicative about the process. I would highly recommend giving me a call if you have any water damage issues.Posted on MichaelTrustindex verifies that the original source of the review is Google. I really appreciate the support Omar and his team provided us after we experienced a water leak. They were onsite on a Sunday to provide us equipment to quickly address the leak. His team came by daily to check progress and worked with us to come up with a reasonable plan. John and Scott put our mind at ease and Omar provided several options during the process and answered all questions we had.Posted on Karima AliTrustindex verifies that the original source of the review is Google. I had a major water leak that went through my floors into the garage, and I was understandably very concerned about the risk of mold, especially with the danger of closing up the area too soon before it could fully dry. I reached out to Risk Free and spoke with Mohammad, who took my call immediately. He spent considerable time educating me on what to expect, what to look out for, and how their team operates. He was realistic, not alarmist, and I never felt pressured or taken advantage of. Mohammad clearly explained both aggressive (more costly) and conservative approaches, along with the likelihood of each being successful, so I could make an informed decision. Despite it being a Friday afternoon, his team was prompt in coming out for an in-person evaluation and quickly began intervention. He even followed up with me over the weekend to address ongoing concerns. Mohammad is incredibly professional, responsive, transparent, and ethical. I wholeheartedly recommend him and the Risk Free Serv team without any reservations. Truly stellar work.Posted on Daniel MasseyTrustindex verifies that the original source of the review is Google. Great company, with great customer service. I had a small leak and Mohamad came out within a couple of hours of the call to give me a free estimate and advice on how to take care of it on my own. No high pressure sales and very honest. I would highly recommend!Posted on Wendy ZehmTrustindex verifies that the original source of the review is Google. John and Scott were on time, friendly and professional. They kept me informed during the process and left the work space clean and took care that everything was left in order. Everyone I have been in contact with, over the phone, have also been informative and professional. I highly recommend Risk Free Serv.Posted on Josh HillerTrustindex verifies that the original source of the review is Google. Risk free is an expert company in their industry. We hired them for what we thought was a small issue under our kitchen sink. When they began the remediation it was crystal clear the mold had spread behind our cabinets and under our floor, due to two separate leaks on both ends of the kitchen. Scott and his crew took near 100 photos documenting their work/progress and kept us well informed along the way. They were clean, professional, and provided quality work. Omar did a great job communicating throughout the whole progress to mitigate the shock and stress resulting from discovery of the unexpected extent of the damage. Our home clearly needed this work and fingers crossed this will remedy my asthma symptoms that started last year. Highly recommended.Posted on Charles WheelerTrustindex verifies that the original source of the review is Google. I spoke to Omar over the phone, very nice guy. He helped me understand an issue that was brought up during a home inspection and tile showing an elevated moisture reading. He gave me piece of mind, and I will call Risk Free when I need my next remediation job. Thanks Omar!Posted on Todd MTrustindex verifies that the original source of the review is Google. Omar and his team were extremely professional and did a quality job with the remediation and repair process. The risk free team went above and beyond from communication to excellent job performance. If I ever have water damage in the future , Risk free will be my first call.Posted on Carol TalbotTrustindex verifies that the original source of the review is Google. Scott and Omar decided my water leak was something I could take care of with a small snail fan and my dome heater, no mold was present. I caught it in time. I thank you both from the bottom of my heart for being honest and telling me the truth. You didn’t even charge a service call. I would give you 10 stares if I could. Thank you again!Posted on T. A. BarkerTrustindex verifies that the original source of the review is Google. Superb customer service and outstanding quality work. The entire team: Omar, John, Daniel, Scott and Aiden communicated well, were always on time, cleaned after themselves and made us comfortable throughout the entire process. 5/5 Stars all day long.
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Omar and his team were great at quickly resolving a water damage issue we had at a rental property. Their prices were reasonable and they showed up on time!
Caroline A.
3/07/2025
I've had countless problems in the last year. Omar, Scott and the boys are life savers. They don't price gouge, and the last two times I've called them out of... read more 3 they have come same day in a few hours. Very friendly and work with you...I don't do reviews often but these fellas have earned it.
Kar T.
2/28/2025
Frank C.
2/23/2025
It is extremely nerve racking when you have water damage in your home and don't know who to trust. I was recommended Risk Free Serv from someone else in an... read more adjacent business, and scheduled an appointment with Mohamad after sending out an email. Unfortunately I had to reschedule, but Risk Free Serv had no issues with finding a time that worked for me. Mohamad viewed the water damage in the unit and later provided me with an estimate of how much repair would cost. At this point, I haven't had a plumber come out yet to see where the leak was coming from because we were waiting for our HOA to provide us with a plumber. Mohamad suspected that the leak was coming from the upstairs neighboor due to his assessment. He found high moisture readings in the wall tracing upwards. I ended up not going with Risk Free Serv bc my plumber was connected to another remediation company, but I would totally use their services in the future. I am grateful for their great customer service and spot on assessment.
Syndi Q.
1/09/2025
Risk free Serv is the best restoration company in the town. I can give 10 star if I have an option. Mohammad is very professional to work with and extremely... read more knowledgeable. He and his team are very efficient, reliable, affordable and deliver as they say. We had water damage in the kitchen including dry walls, flooring and they took care of everything beyond expectations. Mohammad walked us through every steps and answered all our questions. When we found mold after water damages, He helped us to calm down and restored the area. He works well with insurance claims. He and his team handled our difficult tenants as well. I can't thank enough for the help we got from him. He is an excellent with great communication. I highly recommend risk free serv!!
Disha ..
12/05/2024
Great company to work with, Mohammad, Omar and the whole crew are detail oriented and very organized and great communication! Thank you for your work guys.
Saulo R.
6/17/2024
Responsive and caring. We called at 1:30 am due to flood from water pipes. They helped us to resolve and get through the night when we could follow up. Avoided... read more $$$ middle of night fees. Highly recommend them!
Linda S.
4/09/2024
As having gone through a terrible mold removal experience with the last restoration company I used, I can say, from experience, and from their work, Risk Free is the best... read more remediation company in greater San Diego County. They are fast, professional, reliable and got the job done beyond my wildest expectations. Never let any water damage sit in your house because it does turn into mold. Risk Free has and continues to do the most professional work I have seen in water damage remediation. Their prices are incredibly fair and the work speaks for itself. From experience, the lowest bidders are not the best choices as you end up paying for it in the long run. Better to choose a team with high reviews, and the utmost work ethic to ensure the job is done correctly the first time. Risk Free definitely delivers on all of this.
Nativ R.
2/05/2024
Mohamad and his team at Risk Free Serv did a wonderful job for us at our condo. He made sure everything was done correctly. They removed and treated the damaged... read more areas and continually helped us with thru the mitigation process. He was very knowledgeable, helpful and extremely patient. We appreciate all that he did to make sure we understood the problems, the process and timeframe to get the work done. They left the area clean and orderly. Mohamad was in contact with our insurance company and constantly kept us informed. I would highly recommend Risk Free Serve, especially Mohamad, if you need a mitigation company. They look out for their customer and give exceptional service. Thank you Mohamad!
Chris O.
1/28/2024
Very well recommended! Amazing customer service from Mohammad and he's entire team . Very professional. Scott the team lead who works in our case , Aidan and the rest of... read more the crew Thank you for a Job well done!
Cjb S.
1/10/2024